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This is because what other sites don’t tell you is unless you specified the target domain (for the remote email address), as AutoForwardEnabled it has a habit of not working! Note: If you setup mail forwarding using this method the forwarding address is NOT VIEWABLE IN THE GUI, if you have enabled keep a local copy, that IS viewable.Įxample 2 : My ExternalSMTPAddress Forwarder is not working? OK there’s another parameter you can set, it’s called ExternalSMTPAddress when you set this you DON’T NEED A CONTACT. This sounds great and again theres a load of blog posts that give you the PowerShell to set this for a user AND IT DOES NOT WORK! Note: It’s the ‘ $false‘ that does not maintain the local copy. Set-Mailbox -Identity “ Pete.Long” -DeliverToMailboxAndForward $false -ForwardingAddress New-MailContact -Name Pete.Long-External -ExternalEmailAddress *Note: You can hide them from the GAL if you like, with the following PowerShell Log into Exchange Admin Center > Recipients > Contacts > Add > Mail Contact.Ĭreate a contact and give it a sensible name (so when it appears in the Global Address List it’s obvious what it is*) A contact is an active directory object (not a user) that has an email address (in our case the external one).
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To forward mail externally for an ‘Exchange Mailbox User’, you need to create a ‘Contact’. Option 2: Enable Mail Forwarding In Exchange Admin Center Note: Setting Redirect instead of Forward will NOT keep a copy in you local Exchange Mailbox.Įnter the external email address to forward to > Save. Give the rule a name > Set to > Forward Redirect or Send > Forward Message To. Note: On older versions of OWA look in Organize email > inbox rules > Add. Mail > Inbox and Sweep Rules > Inbox Rules > Add The best option for the lazy admin! “Oh, are you aware you can set this up yourself?” Even give them this URL as a walkthrough if you like ?įrom within Outlook Web App open your ‘Options’ Solution Option 1: Get The User to Set Up Mail Forwarding in OWA
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because they only use their Gmail account then it’s probably a better idea to make them a mail-user. For example, if the user requesting this does not need an Exchange mailbox, i.e. There are a load of reasons why you might want to do this, but before you go off in this direction consider why you are doing this in the first place. Note: Below I’m using Exchange 2016, but the same approach will work for previous versions.